While You Work

While You Work is an AI receptionist for small businesses. It answers the calls you can't get to, in your business name, any time of day or night, and sends you the details within a minute. It suits trades, driving instructors, salons, cleaners and other businesses where the owner is usually busy with a job when the phone rings. You keep your own number. One code on your mobile sends any call you don't answer within 20 seconds to your While You Work line, and you can turn it off whenever you like. Each kind of business gets a receptionist set up for its own questions. For a plumber, it asks what the job is, where it is and how urgent it is, and it flags emergencies like gas smells and leaks straight away. It reads the caller's number back digit by digit so callbacks don't go to the wrong person. If you want, it tells callers your call-out fee, and it never makes up a quote. Sales calls are politely ended so they never reach you. Set-up takes about ten minutes on a simple form: your name, what you do, your hours, your area and your prices. The same receptionist can also answer web chat, email and social messages, so customers get the same answer however they get in touch. AI Voice costs £49 a month including VAT for founding members, locked for as long as you stay. Your first week on a live line is free and you can cancel any time.